Partner workshop BNP PARIBAS : Technological innovation for the benefit of BNP Paribas’ clients
WorkshopAIClient journey
2024-10-08 | 10:30 AM - 11:00 AM | Room 2
Synopsis
Digitalisation and efficiency: how BNP Paribas uses technology to transform itself in service of its clients?
- Combining expertise and technology: equip our teams so they can dedicate their time to higher value-added tasks (chatbots and process mining)
- Simplify access to our services through the digitalisation of the client journey
Speakers
William AUMONT
BNP PARIBAS
MANAGER OF THE COGNITIVE CENTER
Christophe MORLOT
BNP PARIBAS
DIGITAL PROJECT MANAGER
Yulia SHAMSUDINOVA
BNP PARIBAS
HEAD OF ADVANCED ANALYTICS SOLUTIONS AND PROCESS INTELLIGENCE