Partner workshop SOCIETE GENERALE SECURITIES SERVICES : The use of AI to enhance customer experience, commercial performance, and operational efficiency

WorkshopDataCustomer experienceAsset managementAI

2025-11-04 | 10:30 AM - 11:00 AM | Room 6

Synopsis

The use of AI to enhance customer experience, commercial performance, and operational efficiency
How AI is revolutionising customer relations and driving growth! Experts will reveal their best practices, share concrete feedback on AI implementation, and present innovative strategies. Don’t miss this opportunity to engage and anticipate the trends that will shape the financial sector!
What are the key applications of AI in finance?
Can we offer users an AI-enhanced experience?
What are the current challenges and limitations of AI in finance?
How might AI shape the future of customer relations in finance?

Speakers

SOCIETE GENERALE SECURITIES SERVICES

Matthieu BRUNHAMMER

SOCIETE GENERALE SECURITIES SERVICES

Responsable des offres digitales

YOMONI

Sébastien D'ORNANO

YOMONI

Président

SOCIETE GENERALE ASSURANCES

Marc JUILLARD

SOCIETE GENERALE ASSURANCES

Directeur du Data Hub, en charge de la stratégie data, Data Lab et programme IA