Customer experience: what progress does AI bring in terms of customer knowledge and analysis of their liabilities? What is the format of KYC 2024? How is the customer journey evolving?
Round table
2024-10-08 | 11:10 AM - 11:50 AM | Room 2
Speakers
Romain JEROME
CA INDOSUEZ
CHIEF DIGITAL OFFICER GROUPE
Begoña MICHELENA
EDMOND DE ROTHSCHILD ASSET MANAGEMENT (FRANCE)
RESPONSABLE SERVICE CLIENT
Maxime HECKEL
DELOITTE
ASSOCIÉ DELOITTE - FINANCIAL ADVISORY
Christopher SOARES
NEUFLIZE OBC - ABN AMRO
DSI